- Special care will be taken to protect fragile objects while delivery, so that your items are well protected.
- We will provide you with a link to track your package online.
- We advise you to group your items in a single order, delivery fees will be applied to each order placed separately.
FOR LAHORE (Cash on Delivery) :
- Packages are generally dispatched same day after receipt of order and are shipped, depending on the time of order.
- Delivery time is 4-12 working hours.
- Delivery is free of cost for order of above Rs. 2000, for orders that cost less that Rs. 2000 delivery charges of Rs 150 will be added in the bill.
OUT OF LAHORE DELIVERY:
- We currently do not have Cash on Delivery option outside of Lahore, however, we deliver orders through courier immediately after we have received payment of your order by the payment method you choose (easy paisa, jazz cash or bank transfer)
- Delivery time is 24-48 hours according to the courier service you choose.
- Delivery charges will be added according to your location
- There will be no delivery charges for orders above Rs 3000
- Incase, you are not satisfied with the product that you have delivered, you can reach us through email or customer helpline.
- If there is a fault with the product such that the seal is broken or the product is damaged, you must send us photographs of products as soon as they arrive. Our rider will then collect the damaged item/items and replace them or a voucher of the price of the item will be emailed to you which you will be able to avail on your next shopping on sevenseas.com.pk.
- Products can be returned within 7 days after they have been delivered. Return/Replace requests after 7 days will not be entertained.
- The prodcess of return/replacement may take up to 15 days.
- The product should be unused and the seal should be intact in order to be eligible for a return.
- Requests to exchange a delivered product for some other item will not be entertained.
- Return policy does not apply to beauty products.